How To Provide Exceptional 24/7 Customer Support

To compete in the modern world, you need to be able to provide customer support around the clock. To be indispensable to the community, you need to be available 24/7 to your customer base. For many small businesses, 24/7 customer support can seem overwhelming and daunting. But a 24/7 live answering service doesn’t have to involve expensive hiring and training. Instead, you need the right technology.

If you have a business that needs 24/7 customer support, consider using an AI live answering service to handle incoming phone calls. Alicia is an AI robot that sounds like a human. Unlike automated phone service, Alicia can be spoken to like a person. But that’s not all that they can do– Alicia, the AI robot, can set appointments, send appointment confirmations and reminders, and do a follow-up survey to see if customers are happy with their service. If they are, Alicia can ask for a Google review through a link.

How Does 24/7 Customer Support Benefit Your Company

How to know if you are the kind of company that can benefit from 24/7 customer service? Well, does your business offer repair services that can be needed at any time– such as plumbing, emergency cleaning of water damage, or HVAC? If so, you are losing money by not having customer support available outside of business hours. Plumbing and HVAC emergencies don’t wait for business hours, so why should your customers?

 

A 24/7 live customer support can also benefit a company that services customers in different time zones. By ensuring that you have customer support 24/7, you won’t have to worry about missing calls from your clients in faraway locations and to lose out on money-making opportunities. Finally, if your business is up against many similar competitors, having a 24/7 live answering service gives you a large competitive advantage over your competitors.

How 24/7 Live Answering Service Benefits Your Customers

A live answering service is as beneficial to your customers as it is to your business. A live answering service can deliver faster, consistently good customer service to resolve issues with customers. You can even track your customer service response time and resolution time to see what areas require improvement.

 

In addition, a live answering service allows you to better serve those customers that are not geographically close to you. This means widening your customer base to other states and countries. More customers mean that having an automated answering system is actually making you money!

 

Live AI answering services

In the past, the only way to provide round-the-clock customer service was to hire and train receptionists. This naturally comes with all of the headaches of staffing– everything from scheduling conflicts and low morale to sudden quitting and retraining of new hires. On top of the staffing work, round-the-clock receptionists are quite expensive.

 

With Sterling & Pope Corp, you can get a live AI answering service for all your receptionist needs! Not only does this AI answering service deliver quality customer service around the clock, but customers can also speak to her like a human receptionist. She even has a name–Alicia. With Alicia, you never have to worry about poor performance on the part of your employee, sickness, or time off. Unlike automated answering services of the past, Alicia does not sound robotic. Her warm voice is almost impossible to tell apart from a human!

 

Alicia can answer calls, make appointments and text the customer to confirm them. Alicia can even send reminders and follow-up texts to make sure your customer is happy with your service. If they are not, Alicia can alert management to reach out to them. If the customer is happy, Alicia will send them a link to leave a review on google– boosting your business reviews and overall status in the community. With an AI answering service with Sterling & Pope, you take all of the stress off of answering phones and scheduling– leaving you to do what you do best, running your business.

Sterling & Pope Live AI Answering Service

Tired of your endlessly ringing phone? Can’t be bothered to keep hiring receptionists? Take the first step towards business success and reach out to Sterling & Pope about their live AI answering service. Check out the website, and fill out a contact form to receive a free digital marketing consultation from an account executive! This offer won’t last long, so check out our website or give us a call today!

To compete in the modern world, you need to be able to provide customer support around the clock. To be indispensable to the community, you need to be available 24/7 to your customer base. For many small businesses, 24/7 customer support can seem overwhelming and daunting. But a 24/7 live answering service doesn’t have to involve expensive hiring and training. Instead, you need the right technology.

 

If you have a business that needs 24/7 customer support, consider using an AI live answering service to handle incoming phone calls. Alicia is an AI robot that sounds like a human. Unlike automated phone service, Alicia can be spoken to like a person. But that’s not all that they can do– Alicia, the AI robot, can set appointments, send appointment confirmations and reminders, and do a follow-up survey to see if customers are happy with their service. If they are, Alicia can ask for a Google review through a link.

 

https://www.youtube.com/watch?v=WySOqYJjMzE

How Does 24/7 Customer Support Benefit Your Company

How to know if you are the kind of company that can benefit from 24/7 customer service? Well, does your business offer repair services that can be needed at any time– such as plumbing, emergency cleaning of water damage, or HVAC? If so, you are losing money by not having customer support available outside of business hours. Plumbing and HVAC emergencies don’t wait for business hours, so why should your customers?

 

A 24/7 live customer support can also benefit a company that services customers in different time zones. By ensuring that you have customer support 24/7, you won’t have to worry about missing calls from your clients in faraway locations and to lose out on money-making opportunities. Finally, if your business is up against many similar competitors, having a 24/7 live answering service gives you a large competitive advantage over your competitors.

How 24/7 Live Answering Service Benefits Your Customers

A live answering service is as beneficial to your customers as it is to your business. A live answering service can deliver faster, consistently good customer service to resolve issues with customers. You can even track your customer service response time and resolution time to see what areas require improvement.

 

In addition, a live answering service allows you to better serve those customers that are not geographically close to you. This means widening your customer base to other states and countries. More customers mean that having an automated answering system is actually making you money!

 

Live AI answering services

In the past, the only way to provide round-the-clock customer service was to hire and train receptionists. This naturally comes with all of the headaches of staffing– everything from scheduling conflicts and low morale to sudden quitting and retraining of new hires. On top of the staffing work, round-the-clock receptionists are quite expensive.

 

With Sterling & Pope Corp, you can get a live AI answering service for all your receptionist needs! Not only does this AI answering service deliver quality customer service around the clock, but customers can also speak to her like a human receptionist. She even has a name–Alicia. With Alicia, you never have to worry about poor performance on the part of your employee, sickness, or time off. Unlike automated answering services of the past, Alicia does not sound robotic. Her warm voice is almost impossible to tell apart from a human!

 

Alicia can answer calls, make appointments and text the customer to confirm them. Alicia can even send reminders and follow-up texts to make sure your customer is happy with your service. If they are not, Alicia can alert management to reach out to them. If the customer is happy, Alicia will send them a link to leave a review on google– boosting your business reviews and overall status in the community. With an AI answering service with Sterling & Pope, you take all of the stress off of answering phones and scheduling– leaving you to do what you do best, running your business.

Sterling & Pope Live AI Answering Service

Tired of your endlessly ringing phone? Can’t be bothered to keep hiring receptionists? Take the first step towards business success and reach out to Sterling & Pope about their live AI answering service. Check out the website, and fill out a contact form to receive a free digital marketing consultation from an account executive! This offer won’t last long, so check out our website or give us a call today!